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Get to Know All About Shipping And Delivery Policy

Shipping & Delivery

At Kayra Packers & Movers, we strive to provide reliable and efficient shipping and delivery services to ensure your belongings reach their destination safely and on time. This Shipping & Delivery Policy outlines our procedures and commitments for handling your shipments.

Shipping Process

1. Order Confirmation
Once you book our services, you will receive a confirmation email detailing your order, estimated shipping dates, and tracking information.

2. Packing and Preparation
Our professional team carefully packs your items using high-quality packing materials to ensure their safety during transit. We handle all items with care, from household goods to heavy machinery.

3. Loading and Transportation
Your packed items are securely loaded onto our well-maintained fleet of vehicles. We use modern equipment and techniques to ensure safe handling and transport.

Delivery Process

1. In-Transit Updates
You can track your shipment in real-time through the tracking link provided in your confirmation email. Regular updates will keep you informed about the status and location of your shipment.

2. Delivery Scheduling
We will contact you in advance to schedule a convenient delivery time. Please ensure someone is available to receive the shipment at the designated address.

3. Unloading and Inspection
Upon arrival, our team will carefully unload your items and place them in your desired location. We encourage you to inspect the items for any damage or missing pieces immediately upon delivery.

Delivery Timeframes

1. Standard Delivery
Our standard delivery times vary based on the distance and nature of the shipment. We will provide an estimated delivery date during the booking process.

2. Express Delivery
For urgent shipments, we offer express delivery services at an additional cost. Contact our customer service team for more details and availability.

Shipping Charges

1. Standard Shipping Rates
Shipping charges are based on the volume, weight, and destination of your shipment. Detailed pricing information will be provided during the booking process.

2. Additional Fees
Additional fees may apply for services such as express delivery, insurance, or special handling. All applicable fees will be communicated upfront.

International Shipping

We offer international shipping services to select destinations. Please contact our customer service team for information on available routes, pricing, and delivery times.

Damaged or Missing Items

In the unlikely event that items are damaged or missing during transit, please follow these steps:

  • Report Immediately: Notify our delivery team and contact our customer service immediately upon discovering any damage or loss.
  • Documentation: Provide detailed information and photographic evidence of the damage or missing items.
  • Claim Process: Our dedicated claim surveyors will assist you with the claim process, coordinating with our Claims Department for swift resolution.

Contact Information

For any questions or concerns about our Shipping & Delivery Policy, please contact us at:

Thank you for choosing Kayra Packers & Movers. We are committed to providing you with exceptional shipping and delivery services.