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Packing Policy

Packing Policy

At Kayra Packers & Movers, we understand the importance of proper packing for the safe and secure transport of your belongings. This Packing Policy outlines our procedures, standards, and responsibilities regarding the packing of your items to ensure their protection during transit.

Packing Services

We offer a range of packing services to suit your specific needs, including:

  • Full Packing Service: Our team will pack all your belongings, ensuring each item is securely wrapped and boxed.
  • Partial Packing Service: We will pack selected items as per your request, such as fragile items, electronics, or artwork.
  • Self-Packing: Customers may choose to pack their own items. We can provide high-quality packing materials and guidance if needed.

Packing Materials

We use only high-quality packing materials to ensure the safety of your items during transit. These materials include:

  • Boxes: Various sizes of sturdy cardboard boxes for different items.
  • Packing Paper: Clean, white packing paper for wrapping and cushioning.
  • Bubble Wrap: For extra protection of fragile items.
  • Packing Peanuts: For filling voids and cushioning.
  • Tape: Strong packing tape to secure boxes.
  • Specialty Boxes: Custom boxes for items like mirrors, TVs, and artwork.

Packing Process

1. Assessment
Before packing, our team will assess the items to be moved and determine the appropriate packing materials and methods required for each item.

2. Labeling
Each box will be labeled with the contents and the room it belongs to, ensuring efficient unpacking at your new location.

3. Inventory
An inventory list of packed items will be created to keep track of your belongings and ensure everything arrives at the destination.

4. Special Handling
Items that require special handling, such as antiques, artwork, and electronics, will be packed with extra care using specialized materials and techniques.

Customer Responsibilities

1. Decluttering
Before packing, customers are encouraged to declutter and dispose of items they no longer need. This helps reduce the volume of items to be packed and transported.

2. Self-Packed Items
For customers opting to pack their own items, it is their responsibility to ensure all items are packed securely and labeled appropriately. Kayra Packers & Movers is not liable for damages to self-packed items due to improper packing.

3. Valuables and Personal Items
Customers are advised to keep valuable items such as jewelry, important documents, and personal items with them rather than packing them with household goods.

Liability and Insurance

1. Limited Liability
Kayra Packers & Movers is liable for damages caused by our negligence during the packing process. Our liability is limited to the value of the damaged item or the cost of repair.

2. Insurance Coverage
We offer comprehensive insurance coverage for your belongings during the move. Customers are encouraged to opt for insurance for added protection. Details of the insurance policy will be provided upon request.

Dispute Resolution

1. Complaints
Customers are encouraged to report any issues or complaints to our customer service team immediately. We will strive to resolve all complaints promptly and fairly.

2. Claims Process
In case of damage or loss, customers must file a claim within 7 days of delivery. Our claim surveyors will assess the damage and coordinate with our Claims Department for swift resolution.

Modifications and Updates

Kayra Packers & Movers reserves the right to update or modify this Packing Policy at any time. Any changes will be effective immediately upon posting on our website. Customers are encouraged to review this policy periodically to stay informed about our terms and conditions.

Contact Information

For any questions or concerns regarding our Packing Policy, please contact us at:

Thank you for choosing Kayra Packers & Movers. We are committed to providing you with the highest quality packing services to ensure the safety and security of your belongings during your move.